Terms and Conditions
Welcome to HANNÈS&CO! By accessing or using our website and services, you agree to
be bound by these Terms and Conditions. Please read them carefully. If you do not agree
to these terms, please do not use our website.
1. General Information
1.1 Company Details:
HANNÈS&CO is a registered business based in Belgium.
• Email: [email protected]
1.2 These Terms and Conditions apply to all purchases made on our website, as well as
the use of our site in general.
2. Orders and Payment
2.1 Placing an Order:
By placing an order, you agree that the information provided is accurate and complete.
All orders are subject to acceptance by HANNÈS&CO.
2.2 Pricing:
All prices listed on our website are in Euros (€) and include VAT, unless otherwise stated.
Shipping costs, if applicable, will be added during checkout.
2.3 Payment Methods:
We accept the following payment methods:
• Credit and debit cards (Visa, MasterCard, etc.)
• Bank transfer (if applicable)
2.4 Order Confirmation:
You will receive an email confirming your order once payment has been processed. If an
item is unavailable, we will contact you promptly to offer an alternative or issue a refund.
3. Shipping and Delivery
3.1 Shipping Information:
For detailed shipping rates and delivery timelines, please refer to our Shipping Policy.
3.2 Customs and Duties:
For international orders, any customs duties, taxes, or import fees are the responsibility
of the customer.
3.3 Delivery Delays:
HANNÈS&CO is not responsible for delivery delays caused by factors outside our
control, including carrier issues or customs delays.
4. Returns and Exchanges
4.1 Eligibility:
Products may be returned within 14 days of delivery if they are unused, unworn, and in
their original packaging. Custom-made or personalized items are non-refundable.
4.2 Process:
Please refer to our Return Policy for instructions on initiating a return or exchange.
5. Warranty and Quality
5.1 Quality Assurance:
Our jewelry is crafted with the utmost care and precision. If you notice any defects,
please contact us within 14 days of delivery.
5.2 Exclusions:
The warranty does not cover damage caused by improper use, accidental damage, or
normal wear and tear.
6. Intellectual Property
All content on the HANNÈS&CO website, including images, text, and designs, is
protected by copyright and intellectual property laws. You may not reproduce, distribute,
or use our content without prior written permission.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we
collect, use, and protect your personal data.
8. Limitation of Liability
HANNÈS&CO is not liable for any indirect, incidental, or consequential damages arising
from the use of our website or products. Our liability is limited to the purchase price of
the product in question.
9. Governing Law
These Terms and Conditions are governed by Belgian law. Any disputes arising from
these terms shall be subject to the exclusive jurisdiction of the courts in Belgium.
10. Amendments
HANNÈS&CO reserves the right to update or modify these Terms and Conditions at any
time. Changes will take effect once published on our website. We encourage you to
review these terms regularly.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
• Email: [email protected]